Refund policy
If you’re not happy with your order for any reason, we've got you covered with our 30-day money-back guarantee! - EXCLUDING GOLD COLLECTION (see product page for details).
All we ask is that you kindly cover the return postage fee to our Washington location, and we will gladly exchange or refund you promptly upon receipt. Our return address is MagaTrendz, 1685 H Street #36019, Blaine, WA 98230.
If you are returning an item for a refund, please download the return form from [HERE], fill it out, and attach it to the outside of the return package.
Instructions for Returns:
- Print the completed return form and ensure it is visible on the outside of the box.
- Make sure to keep the receipt from the post office as proof of shipment.
This process helps us quickly identify and process your return.
If you’re returning your product due to a sizing issue, please reach out to us first via email at support@magatrendz.com. We want to make sure we help you find the perfect fit!